Shipping policy
Shipping Policy
Last Updated: September 10, 2026
At YS Home Online, we are committed to providing a reliable and convenient shipping experience. Please review our shipping information before placing your order.
Free Standard Shipping
We offer FREE Standard Shipping on eligible orders within the United States.
There is no minimum purchase required to qualify for free standard shipping.
Processing Time
Orders are typically processed within 2–3 business days after payment has been successfully confirmed.
Processing times do not include weekends or holidays. During holidays, promotional periods, or periods of high order volume, processing may occasionally take longer.
Estimated Delivery Time
After your order has been processed, the estimated delivery time is 8–10 business days.
Because we sell furniture and home products, delivery times may vary depending on the size of the item, fulfillment location, destination, and shipping carrier.
Please note that the 2–3 business day processing time is separate from the 8–10 business day estimated delivery time.
Delivery dates are estimates and may occasionally be affected by carrier delays, severe weather, holidays, or other circumstances outside our reasonable control.
Order Tracking
Once your order has been shipped and tracking information becomes available, you may receive a shipping confirmation email with your tracking details.
Please allow some time for the carrier's tracking system to update after your order has been shipped.
Multiple Packages
If you order multiple products, your items may be shipped separately and arrive in different packages or on different dates.
This may occur because certain products are fulfilled from different locations.
You will not be charged additional standard shipping fees if your order is divided into multiple shipments.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping information, please contact us as soon as possible at yshomeoline@gmail.com.
Once an order has been processed or shipped, we cannot guarantee that the shipping address can be changed.
Shipping Delays
While we make every effort to provide reliable delivery estimates, occasional delays may occur due to circumstances such as severe weather, carrier disruptions, holidays, high shipping volumes, supplier delays, or transportation issues.
If your order experiences a significant delay, please contact us and we will assist you with the available tracking information.
Lost or Missing Packages
If tracking shows that your package has been delivered but you cannot locate it, please check around the delivery location and with household members or neighbors who may have received it.
If you are still unable to locate your package, contact us at yshomeoline@gmail.com so we can review the situation and assist you.
Damaged, Defective, or Missing Items
Please inspect your order when it arrives.
If your product arrives damaged, defective, incorrect, or with missing parts, please contact us as soon as possible.
Include your order number, a description of the issue, and clear photos of the product and packaging when possible.
We will review the issue and provide an appropriate solution, which may include replacement parts, a replacement product, or a refund in accordance with our Refund & Return Policy.
International Shipping
International shipping availability may vary depending on the product and destination.
When international shipping is available, applicable shipping charges, taxes, duties, or import fees may vary by destination and will be handled according to the options available at checkout and applicable law.
Contact Us
For questions regarding shipping, delivery, or tracking, please contact us:
YS Home Online
Email: yshomeoline@gmail.com
Location: Miami, Florida, USA
Shipping Summary
Standard Shipping: FREE within the United States
Processing Time: 2–3 business days
Estimated Delivery Time: 8–10 business days after processing.